outage report

We had a partial outage of the API service and a full outage of the main site (for logging in and setting up new accounts).  The root cause of the outage was immediately resolved and the service restored as soon as we realized was down.

Unfortunately, our notification systems failed, and so none of our (all volunteer) admins were notified of the outage for several hours. We are looking into why all of the notification systems failed and we have added two additional notification systems as backups to hopefully prevent another issue of this type in the future.

We apologize for any inconvenience this outage may have caused.

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